Walk
In My Shoes - Enhancing Interdepartmental Communication
| Purpose |
| Effective
communication between business units, departments and team is crucial
for maximum organizational efficiency and production capabilities. Due to the nature of organizations, each unit and individual tends to view situations from their own perspective based on roles, culture and experience. Optimum success occurs when people can step back from their own perspective to see situation from the other viewpoint and move forward with common understanding. Participants learn how to interact more effectively with other departments and teams to achieve organizational goals more cooperatively with less disruption, misunderstanding and expensive rework. |
| Objectives | ||
| • | Explore how perceptions and styles can aversely effect communication | |
| • | Understand the communication patterns between the Clients and the Organization that influence or drive interdepartmental communications | |
| • | Experience situations and concerns of other work units | |
| • | Learn new tools and methods for enhancing communications skills | |
| • | Identify barriers that impede effective interdepartmental communication | |
| • | Develop strategies for application to specific work situations | |
| Methodology |
| This is a customized, interactive workshop engaging participants in simulation, assessment and analytical activities. It proves the opportunity to understand other roles and responsibilities that effect communication in their own environment. |
| Length |
| Full day. |
| Who Should Attend |
| Managers, supervisors, and staff members who interact with other departments, teams, or business units. |
For more information
on this program please contact Kelly
Petrock at 800-556-5222 or complete the online Information
Request Form.
