| Objectives |
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Develop
awareness of the symptoms and impact of not closing the loop. |
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Understand
the need to view the data over time to learn about process behavior. |
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Distinguish
between common cause and special cause sources of variation. |
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Learn
the mechanics of constructing control charts for averages and ranges. |
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Gain
an understanding of the use of control limits. |
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Be
able to identify various signals when they exist in a real control
chart. |
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Know
the difference between SPC and process capability assessment. |
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Learn
to calculate and interpret the process capability indices. |
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Distinguish
between a nonconformity and a nonconforming unit. |
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Understand
the sample size considerations for attribute control charts. |
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Learn
the advantages of collecting additional support data and relating
it to charted characteristics. |
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Find
potential key input variables that could benefit the output by being
controlled. |