Problem Solving Strategies for Peak Performance
| Purpose |
| Businesses today need fast and cost effective ways of solving problems and challenges of this rapidly changing marketplace. This program provides participants with data-based, problem-solving strategies. The emphasis is on using objective data to ensure that problems selected are significant and that once solved they do not recur. Participants learn to apply problem-solving strategies to enhance performance, productivity, and profitability. |
| Objectives |
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Describe benefits to using systematic problem-solving strategies |
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Discuss the eight steps for effective problem-solving |
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Understand the barriers and challenges to systematic problem-solving |
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Use checklists and work sheets to apply the problem-solving process to current difficulties |
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Identify monitoring and progress checks |
| Methodology |
| Participants engage in discussions, small group exercises, and simulations to fine-tune and systematize their problem-solving strategies. Participants are provided with work sheets and checklists to facilitate the application of skills to work situations. A manual is provided that includes notes, exercises, and references. Post-conference follow-up is included and is encouraged via telephone or e-mail. |
| Length |
| Half day or full day. |
| Who Should Attend |
| Managers, supervisors, team leaders and work groups. |
| Application |
| Problem Solving Strategies can also be offered as an applied program where work teams or cross-functional teams apply what they learn to solve important, on-the-job problems to improve performance. These sessions are conducted as a series of modules spaced out over several weeks. |
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Strategic Organizational Development
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