Consulting Projects
We at the General Systems Consulting Group pride ourselves in our capacity to create consulting services that best meet our clients needs for productivity improvement through leadership, team and organizational development processes. Our consulting assignments have ranged from conducting half - seminars to multi-year major change initiatives. Below is a small sample of the wide variety of services we have created for our clients over the past twenty-eight years.
Strategic Organizational Development and Culture Change Processes
Our core service is developing comprehensive, strategic organizational development/culture change processes for companies and work units that need a multifaceted approach to change. The goal is to help new ventures, companies and/or work units to make a successful transition from their current to their desired state. Organizations like Lucent Technologies, ABB Industrial Systems, Chrysler, Autoliv, AT&T Microelectronics, Davis Besse Nuclear Business Unit, etc., have called upon us to design these change processes.
Team Building
We have done team building for teams ranging from the executive level to the first-line supervisory level. Our team building approach is task oriented with the goal of improving the business and/or productivity. Issues we address include the teams strategic emphasis/direction, goal orientation, member role clarity, team role clarity, personal styles, team climate, team critique, conflict, decision making clarity, achievement orientation, etc.
Executive Development & Management Education Programs
Companies and universities like US Steel, Motorola, Lucent/AT&T, ABB, Siemens, Eriksson, AlliedSignal, Penn State University, Eastern Michigan University and The University of Michigan include us in their executive/management education program offerings. We conduct one or two day workshops for them on culture change, leading & managing change, leadership and team building. Our work in the area of executive education has taken us to Europe, South East Asia, Puerto Rico, Mexico, United States, Canada, and Australia.
The LEAD Institute A Workshop for High Potential Managers
Companies like Motorola call upon us to create comprehensive leadership development processes for their high potential managers, which we call LEAD. LEAD enhances the managers effectiveness at leading people, managing systems, building teams, transforming organizations and transforming self. Managers get 360 leadership survey feedback and follow up back on the job to help them develop and implement their change plans. We also offer LEAD on a public workshop basis in Ann Arbor four times a year.
Lean Enterprise & Six Sigma
Over the past five years we have helped companies like Raytheon, Allied Signal, and Glaxo Wellcome lead and manage their lean enterprise and six sigma change efforts. In the start-up phases of lean and six sigma we work with the site-leadership teams to create the planned change process design, to develop a vision for the preferred future and to determine the degree and direction of the desired culture change. We are then included in the implementation of lean and six sigma by providing black belts and leaders of the change effort with both the personal, consulting and facilitation skills they need to be effective change agents.
Workshops
Through close involvement with our clients in major change projects we have created many fine half-day, full-day and multi-day workshops. These include such sessions as managing conflict, problem solving, creativity, systems mapping/performance analysis, leadership style development, team dynamics, leading and managing change, team facilitation, personal style, power & motivation, rewards & recognition and culture change.
Personalize Leadership Development & Coaching
We provide personal coaching and counseling services for key managers and executives. Our staff, who are skilled in behavior change and organizational development , combine their real world business experience and applied behavioral science to customize an approach for each executive. Our approach often includes using 360 leadership survey feedback, personal style assessments and intense coaching sessions to guide the development of personal change plans for each manager.
Leadership Transition
We help companies with leadership transition. This is a type of team building/counseling process done by the second month of the new manager being on the job. The goal is to help the manager make the transition from just being the new manager to being the new leader. This process also helps the subordinates get out of waiting and seeing what the new manager is all about mode.
Team Based Management
We assist companies in implementing and managing the change process related to team based management or self managing work teams. We help plan the change, train the team facilitators, transform the first line managers role, build the teams, train team members in problem solving/total quality and develop the culture and systems to support the teams.
Front Line Leadership Development
We create and implement leadership role, skill and style development processes that help front line personnel (supervisors, facilitators, team leaders, engineers, union employee resource coordinators, etc.) make the transition from traditional practices to being front line leaders. We help these staff clarify their role, enhance their leadership and interpersonal effectiveness, build and lead teams and manage for motivation and performance improvement.
Project Team Development
Companies that use a project team approach to get new products and services to market call on us to help them build or rebuild these project teams. Usually these companies are high tech companies where speed is essential. The team building for project teams can be done at two points in time. The optimal time is as the project team is getting started. Most often we are called upon when it is clear that the team is not functioning well.
We hope this information has been helpful in giving you an overview of what we do. Our real core competency is leading and managing change being able to assess what the client needs and then designing an approach that works. Call Kelly Scott Petrock, Vice President of Consulting Services, for more information at 800-556-5222 and or visit our web page www.leadinstitute.com
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Strategic Organizational Development
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