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An Integrated Approach
Change.
A simple word with just one syllable and a straight-forward meaning:
to make into a different form. But, in organizations, that simple
word represents a complex series of events that, if not managed properly,
can spin a company into chaos. It is an undeniable fact that change drives
business.
Companies have been expanding, down sizing, reengineering, and going global.
Whatever the cause, the reality is that all companies have been, and will
continue to be, touched by change. Some of this change will be evolutionary.
Some will be revolutionary. Regardless of how change comes about, the
way it is led and managed determines the level of success companies will
enjoy as the 21th century unfolds.
Our mission at the General Systems Consulting Group and The LEAD
Institute is to assist our clients in leading and managing change, helping
them to make their organizations more productive and better places in
which to work.
Over the past thirty years weve provided consulting and change management
services to such companies as Raytheon, TRW, Ford, Siemens, ABB, Autoliv,
AT&T, US Steel, Glaxo Wellcome, Motorola, BWX & McDermott, Lucent,
USCI-Bard and Eaton-Cutler Hammer, to name just a few. Because of the
depth and breath of our consulting experiences, weve developed and
integrated, client centered approach to change management. The four corner
stones of the services we provide lay within the areas of Leadership
Development, Team Development,
Strategic Organizational Development and
Training & Education. Because ours is
an integrated, holistic approach, it allows us to design change processes
that fit our clients needs and deliver real value to them.
| Leadership
Development |
| Success
of a person in a management role requires competencies related to
both managing systems and leading people. An effective manager has
to be good at focusing on task, setting goals and providing structure.
In addition, total effectiveness requires the capacity to inspire,
motivate and bring out the real potential of others. The goal of
our Leadership Development processes is to help people in management
roles become good transactional managers and even better transformational
leaders. Both sets of competencies are needed for success. Managers
who get involved in our Leadership Development process work with
us to improve their effectiveness in the following ways:
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Personalized Coaching |
360° Survey Feedback |
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Leadership Role Analysis |
Effective Use of Power |
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Personal Style Assessments |
Personal Skills Development |
We also offer
an intense, comprehensive training and development experience for
high potential managers through our LEAD Institute. This week long
workshop is offered as an open enrollment program six times a year
and as a customized in-house developmental process.
Our clients have also benefited from our New Leader Transition process,
which helps new managers make an effective and speedy transition
to becoming the work groups new leader. This service area
also helps team members get out of their unproductive wait
and see mode of sizing up the new manager and get on with
working constructively with their new boss. For best results, this
intervention usually takes place after the new manager has been
in the job role for a month or two. |
| Team
Development |
| The
goal in Team Development is to help people in leadership teams,
work groups or project teams transform themselves into productive,
high performance teams that make good decisions and implement them
well. Team Development strengthens the teams collective sense
of purpose in the pursuit of common goals, while enhancing the personal
contributions and individuality of each member in the team. Team
Development is a planned change process helping a team to examine
the contribution it makes to the organization, assess its strengths
and weaknesses and to confront the structural/relationship issues
blocking its own effectiveness. In the course of a team building
process the team may deal with such issues as:
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Leadership & Shared Leadership |
Creative Capacity |
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Team Purpose |
Achievement Emphasis |
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Member Role Clarity |
Inter-group Relations |
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Member Commitment |
Member Conflict |
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Team Role Clarity |
Decision Making Practices |
When appropriate,
Team Development includes training in such areas as team dynamics,
communication skills, conflict management, and decision making in
small groups, among other topics. |
| Strategic
Organizational Development |
| The
goal of this in-depth and longer term development process is to
improve the performance of a work unit or business unit by helping
it become more responsive/adaptive to internal and external pressures.
Consultation in this area focuses on helping leadership teams and
employees create fundamental change in how the business unit works.
Included in this are processes for visioning, preferred futuring,
affirming core values and core purpose, examining the work units
current reality of threats and opportunities and surveying and assessing
the work units current culture. Action plans for change may
include developing a new strategic direction, revamping systems
and structure to support the strategy, aligning goals, objectives
and measures and transforming the business units culture.
Leadership teams involved in Strategic Organizational Development
examine the possibility of creating possible change in the following
areas:
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Goals
& Measures |
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Rewards
& Recognition |
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Communications |
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Facilities
& Work Environment |
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Information
Systems |
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Ceremonies
& Events |
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Training
& Competency Development |
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Organizational
Structure |
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Rules,
Policies & Protocols |
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Staffing
& Selection |
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Operational
Processes |
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Our Strategic
Organizational Development process is also used for helping
organizations embarking on major Programmatic Change. It helps our
clients better lead and manage the implementation of new technology,
enterprise software solutions, lean/six sigma, team based management,
and other such initiatives.
In addition to being an effective process for ensuring successful
mergers, restructuring efforts and multi-organization business teams,
our approach to Strategic Organizational Development has proven
to be highly effective for New Venture Development. It helps entrepreneurial
start-ups become a business and be managed like a business. |
| Training
& Education |
| Because
of our extensive consulting experiences in all types of companies,
weve created many leadership and human resources development
training workshops. These workshops are offered to our clients as
either stand-alone programs or integrated into our clients
Leadership, Team or Strategic Organizational Development efforts.
Our workshop are highly interactive processes that stimulate learning,
create insight and personal development. The training and education
programs we offer directly, or through our consulting associates,
are as follows:
Our developmental
programs have also been included in many prestigious corporate and
university based Executive Education Programs. Among these are The
University of Michigans Executive Programs, PennStates
Corporate Education, Champs Chalmers University - Sweden, Eastern
Michigans Total Quality Institute, AlliedSignals, Raytheons
and Glaxo Wellcomes Lean Sigma Leadership Education. The Institute
for Management Studies, Lucents Manufacturing Leadership Program
and Motorolas University and Global Organizational Leadership
Development, to name just a few. Weve conducted sessions in
the United States, Canada, Mexico, North America, most all of the
countries in Europe, Hong Kong, Singapore, Australia and India.Please
call if youd like more information or would like to talk with
us about how we may be of assistance. Weve been providing
leadership, team and organizational development consultation to
organizations in a great variety of industries since 1971. We are
known for our innovative solutions for helping organizations become
more productive and better places in which to work. And, we are
proud of our personalized, professional service approach to ensure
client satisfaction. |
If you would like to discuss how we may be of service to you or your company
please contact Kelly Petrock
at 800-556-5222 or complete the online Information
Request Form.
For a more comprehensive list of companies we have worked with please
view our client companies.
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